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The Muse hotel description>>

Mixed review
Reviewer: New York visitor, Spring City, PA

My mother, sister and I stayed at the Muse for 3 nights in mid October. The doormen and bellhops were very accomodating and nice. The front desk staff were cooly aloof, but did help. We were escorted to our room and when the door was opened I immediately knew it was wrong. I had reserved the "Executive double double" so we would have a pull out sofa bed, and 2 double beds for the 3 of us. We got a King size bed and a sofa. The bellhop called the front desk and I did get attitude from the woman, but when I offered to show her the website confirmation print out, she quickly told me she would send someone up to show us to another room. The second room was very spacious, very clean and the bathroom was terrific for 3 women to share! The feather beds are great and the location can't be beat. I guess you have to remember that you are in cynical, slick Manhattan and you have to stand your ground and insist on service. The price of the room is probably too high, but the convenience of Mid town is worth the price. I thought the rooms were very quiet and the workout room is well equipped. I hope this helps others make up their mind. I do think I would stay at the Muse again, but make sure to have documentation of my reservation!

Great 1st experience in NY
Reviewer: New York visitor, Philadelphia, PA

Stayed at The Muse for just one night (after seeing a show), and it was so much more than I was expecting. The door staff were SUPER helpful (Dave and the other guy) with not only our bags, but tips on getting around, great directions, etc. Our standard room was automatically upgraded to a Suite, which was much more roomy than I expected in NY City. The bathroom was huge, and VERY CLEAN (The first thing I check in every hotel room). The furnishings in the room looked brand new. The District restaurant (attached to the hotel) is a very highly-rated place, and does the room service also. Because the room-service breakfast we ordered was 15 mins late, it was free-of-charge. Would definitely stay at The Muse every time!!!

Almost perfect
Reviewer: New York visitor, Dallas, Texas

We stayed at the Muse from Oct 11th till the 18th. The hotel is almost perfect. The rooms are very clean. The decor is very nice. The staff were very helpful. we had some small problems that were handled right a way. The rooms manager was not as helpful as the staff. The beds are wonderfull. On a 1-10 I give it a 9.5. Only problem is thay promissed a high floor room and gave me a room on the floor six. They said they were full and had no choice. The higher the quieter, trust me or the rear. We go to NY at least once a year and this is the place to stay. They should either have a better rate for the week or replace everything in the room everyday since you are paying the full daily rate. Bathrobe, soaps, shampoo, bathroom mat only replaced if I asked daily. Same rate if I checked out and in daily, so all items should be replaced. Will stay again, but will get a high room if I can.

Muse Very Nice
Reviewer: Cathleen Spencer Ali, New Jersey

Stayed at The Muse for a getaway with my husband. Marble bathroom was HUGE (almost the size of the sleeping area) and beautiful. Room was very clean, and decor was very nice. Bed was very soft. A bit pricey, but worth it.

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